Privacy Policy
Welcome. We appreciate your participation and value your personal privacy at our
website, jpeterman.com. The goal of our policy is to explain to you the
information we collect, how we use and share this information, and how you can
edit your personal information. This policy applies to the information we
collect on this website, that you were participating in when you clicked through
to this policy, which is owned and operated by The J. Peterman Company. We
collect customer information to improve your overall shopping experience with
us. We respect your privacy and are committed to maintaining and using this
information responsibly.
This Privacy Policy sets forth the rules and policies governing your use of our
website, jpeterman.com. By using our website, you agree to accept these
policies. We may change this policy from time to time without notice therefore
we recommend you check back periodically to ensure you are comfortable with our
most recent policy. Immediately after we post any changes to this policy, those
changes are deemed effective, whether or not you have reviewed them. By using
our website after we post any changes to this policy, you agree to accept those
changes. If at any time you choose not to accept this Privacy Policy, please do
not use our website. This document is organized as follows:
1. What information do we collect?
2. How do we use this information?
3. How do we store this information?
4. Do we collect personal information of young children?
5. How can you edit your personal information?
6. How can you access us from outside the U.S.?
7. How do you contact us?
1. What information do we collect?
You may submit personal information to our website in numerous ways. First, you
may share your name, email address and certain information about your likes and
dislikes when you sign up for our website, or request a newsletter. We collect
information when you register or update your account, log-in, place an order,
opt-in to receive our emails, shop online, request a catalog, or participate in
a contest, promotion or survey. This information may include, but is not limited
to, name, email address, billing and shipping address, credit card information
and phone number. You may also provide personal information when you post
comments to jpeterman.com, or to one of our other branded sites. In addition, if
you have registered with another of our owned and operated sites, we will have
any personal information about you that you provided at the sister site(s) as
well. Whether or not you provide personal information is your choice; however,
sometimes it may be required to participate in a particular activity or gain
access to certain content on our sites.
We also automatically collect general information, or what we call non-personal
information, from you when you access our website. This information can include,
among other things, the type of browser you are using, the third party website
from which your visit originated, the operating system you are using, the domain
name of your Internet service provider, the search terms you use on our website,
the specific web pages you visit, and the duration of your visits.
2. How do we use this information?
We will not sell, rent or share your email address with third parties to send
you unsolicited email. However, in our ongoing effort to provide you with the
best service possible, we may share your information with our other brands
within our company.
When you supply your postal address, either when requesting a catalog or placing
an order, you may receive a catalog by mail from us or one of our other brands.
We occasionally make our postal list available for limited use by a few
reputable and carefully screened firms, but at your request, we will not share
your postal address with anyone. Requests can be sent to the
contact us page.
When you place an order on jpeterman.com, we use this information to process and
track your order and contact you via email, postal mail or phone if we have any
questions or concerns regarding your order. If you provide an email address
during checkout, you will also receive order and shipping confirmation emails.
We also maintain a record of your purchases made on our site and through our
family of websites and combine this with information you have provided over the
phone in order to serve you better. We may combine information you provide with
demographic information, information gathered from our other brands and
affiliated companies, and information that is publicly available. We may also
use information about your product preferences and interests in order to improve
our site design and enhance your shopping experience.
When we offer contests, promotions or surveys, you may be required to provide
certain personal information so we can notify winners and/or fulfill promotional
obligations. In these instances, you have the option to receive emails or other
communications from us regarding our products, services, contests, and
promotions. Even if you have previously chosen not to receive email or postal
mail from us, you may still receive information as it relates to the contest,
promotion or survey in which you have participated.
We see the task of safeguarding your personal information as an important one.
The situations explained below are the only times where we may share your
personal information with a third party outside of the company or an approved
vendor of the company performing a specific task or function on behalf of the
company (and these companies will not own or control your personal data on a
permanent basis and they can only use your data for the task assigned to them by
the company). Those situations are as follows:
1. in response to a legal process and/or where we (or an enforcement agency)
believe your actions may violate applicable laws, or where we believe your
actions threaten the rights, property or safety of our company, its users (or
the general public).
2. you volunteered your personal information to the general public while
participating in certain activities on our website, for example, forums, posts,
and/or reviews. We cannot control the actions of our site users and recommend
you consider this prior to sharing any personal information with the general
community on our site.
We may also use an approved J. Peterman vendor to help us analyze general
information about your visit to our site, which is used by us to understand your
shopping experience and preferences. One of our approved vendors may place a
unique cookie on your browser, and may also use other monitoring technologies to
create anonymous statistics about our website visitors. We also use non-personal
information to analyze site traffic, audience trends, etc, and may use an
approved J. Peterman vendor to help us complete these tasks as well.
We may also send you marketing emails. At various points on our site you have
the option to join our email list. Also, if you provide us with your email
address either on the home page, when you register, place an order, enter a
contest or during checkout, you may automatically be added to our email list as
well and receive marketing or promotional information from us or one of our
other brands. If you do not wish to receive our marketing emails, you may
opt-out by clicking on the unsubscribe link found at the bottom of all our
marketing emails, or requests can be sent to the
contact us page.
3. How do we store information?
We take steps consistent with commercially reasonable industry standards to
assure that any personal information collected from you is secured from loss,
misuse or unauthorized access while under our control. Please note that despite
our efforts to protect information provided to us, we cannot guarantee that such
information will not be lost, disclosed or accessed by accidental circumstances
or by the unauthorized acts of others.
4. Do we collect personal information from children?
Our website is not intended for children, and the website will not knowingly
collect personal information from children under 13. We do not sell products for
purchase by children and all children's products we sell are for purchase by
adults only.
5. How can you edit your personal information?
At any time, you can edit your personal information during the registration
process, and as often as you like. Anyone who experiences problems with our
service, or just has questions about our service, please contact us at the
contact us page.
6. How can you access us from outside the U.S.?
If you are visiting jpeterman.com from a location outside of the United States,
you will be connected through and to servers located within the United States.
All jpeterman.com orders will be accepted and fully processed in and shipped
from the United States and all information you provide will be securely
maintained in our web server and internal systems located within the United
States.
7. How do you contact us?
If you have any questions or concerns regarding our privacy policy, please
contact us as described below.
By Email:
contact us
By Mail: J. Peterman Customer Service
1001 Primrose Court
Lexington, Kentucky 40511
